FAQs
𝐖𝐎𝐇𝐊𝐋𝐔𝐗𝐄, 𝐖𝐇𝐀𝐓'𝐒 𝐓𝐇𝐀𝐓?!
'WOMEN OF HIS KINGDOM LUXE'
We are the UK's leading provider of Faith-Inspired Luxury Gifts & Devotional Essentials. Our mission is to offer exquisite pieces that combine elegance with faith.
Our collection features a range of products, luxurious flower gifts boxes to premium notebooks. Each items is crafted with care and attention to details, designed to inspire and captivate.
We are dedicated to enhancing your spiritual journey with high-quality, beautifully crafted pieces that embody luxury.
𝐖𝐇𝐀𝐓 𝐀𝐑𝐄 𝐓𝐇𝐄 𝐕𝐀𝐑𝐈𝐎𝐔𝐒 𝐃𝐄𝐋𝐈𝐕𝐄𝐑𝐘 𝐎𝐏𝐓𝐈𝐎𝐍𝐒?
At WOHKLUXE, we offer two premium shipping options to suit your needs. Choose from our Luxe Standard and Luxe Premium services:
- Luxe Standard (£3.99): Delivers within 5-7 working days, providing a balance between speed and affordability.
- Luxe Premium (£5.99): Delivers in up to 48 hours, ensuring your order reaches you promptly.
𝐈𝐒 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄?
Yes, we proudly offer international shipping to bring our luxurious Christian gifts to customers around the globe. Shipping times and costs vary by destination, and additional customs fees and import duties may apply. We are committed to ensuring your gift arrives safely and promptly, no matter where you are located.
𝐂𝐀𝐍 𝐈 𝐀𝐃𝐃 𝐀 𝐏𝐄𝐑𝐒𝐎𝐍𝐀𝐋𝐈𝐒𝐄𝐃 𝐌𝐄𝐒𝐒𝐀𝐆𝐄 𝐓𝐎 𝐌𝐘 𝐎𝐑𝐃𝐄𝐑?
Absolutely! You can add a personalized message to your order by following these simple steps:
1. Add a Personalized Gift Card to Your Cart: Start by selecting a personalized gift card from our product options and add it to your cart.
2. Enter Your Message: During the checkout process, you will find a "Order Special Requirements" section. Type your personalized message in this section.
Our team will ensure your message is beautifully printed on a premium gift card and included with your order. This allows you to add a personal touch and make your gift even more special.
𝐂𝐀𝐍 𝐈 𝐂𝐔𝐒𝐓𝐎𝐌𝐈𝐒𝐄 𝐕𝐀𝐑𝐈𝐎𝐔𝐒 𝐂𝐎𝐋𝐎𝐔𝐑𝐒?
Yes, you can customize various colors for your order. To do this, follow these steps:
1. Select "Create Your Luxe":
This is a separate product that you can find and add to your cart. Look for it in our product listings.
2. Check the Product Description:
Each product, such as the Luxe Box or the Eternity Bundle, has a detailed description outlining which elements can be customised. For instance, you can choose the colour of the roses and the ribbon… etc. By selecting the "Create Your Luxe" option and following the instructions in the product descriptions, you can personalise your gift to perfectly match your preferences.
𝐌𝐘 𝐎𝐑𝐃𝐄𝐑 𝐇𝐀𝐒 𝐀𝐑𝐑𝐈𝐕𝐄𝐃 𝐃𝐀𝐌𝐀𝐆𝐄𝐃 𝐖𝐇𝐀𝐓 𝐒𝐇𝐎𝐔𝐋𝐃 𝐈 𝐃𝐎?
If your order has arrived damaged, please follow these steps to ensure we can assist you promptly:
1. Contact Our Luxe Support Centre: Reach out to us as soon as possible to report the issue. You can contact us via email at wohkluxecustomerservice@gmail.com or use our live chat feature on our website for immediate assistance.
2. Provide Details: When contacting us, please include your order number, a description of the damage, and any relevant photos. This information will help us resolve the issue more efficiently.
3. Resolution Options: Our support team will work with you to find a suitable solution.
We are committed to ensuring your satisfaction and will do everything we can to make things right.